Location

Belfast

Investment Date

2010

Website

http://www.speechstorm.com

SpeechStorm Ltd

SpeechStorm Ltd specialises in the effective use of speech to facilitate customer interaction systems.

SpeechStorm was previously a wholly owned subsidiary of Kainos Software Ltd prior to achieving an independent identity when the management team, led by Oliver Lennon CEO, undertook an MBO backed by Crescent Capital II LP in 2010.

Speechstorm helps organisations of all sizes make everyday tasks easier for their customers. The company provides self-service and mobile apps that reduce waiting time for customers and reduce call handling time in the contact centre that are quick to implement and easy to manage, putting the business in control of the customer experience.

Speechstorm is working with partners including Genesys, Nextira One, Alcatel Lucent and other to deliver their ground-breaking technology which is delivering significant business advantages to end users in blue-chip accounts such as Eircom, BSkyB and many others.

The business has delivered significant growth since 2010 and is experiencing strong demand for its product suite from its expanding client base.

SpeechStorm Ltd
Speechstorm helps organisations of all sizes make everyday tasks easier for their customers.